Warranty Policy
At J. Major’s Bridal Boutique, each gown is a special order, made specifically for the bride. Because bridal gowns are garments rather than manufactured goods, they do not come with a warranty. We take great care in working with our designers and inspecting each gown upon arrival to ensure it meets the highest standards of quality.
Once your dress is in your hands, it is considered a completed purchase. Any alterations, adjustments, or future care of the gown are the responsibility of the bride and her chosen seamstress.
We appreciate your understanding and are always here to answer questions, provide guidance, and recommend trusted alteration partners to support you in making your gown fit perfectly for your big day.
If you have any questions regarding your order’s shipment, please reach out to us at info@jmajors.com or 704 372 0082. We’re happy to help!
