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Return and Refund Policy
At J. Major’s Bridal Boutique, every bridal gown is a special order, made just for you. Once you select your dress, it is ordered specifically in your size and to your measurements, ensuring it is uniquely yours. Because of this custom process, we are unable to accept returns or exchanges, and refunds cannot be issued.
We know this is a meaningful purchase, and we take great care to guide you every step of the way so you feel confident in your decision. Our team is always here to answer questions, offer support, and help make your dress journey as seamless and joyful as possible.
If you have any questions regarding your order’s shipment, please reach out to us at info@jmajors.com or 704 372 0082. We’re happy to help!
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